Frequently asked questions
Everything you need to know to make your reservation in advance and guarantee your transfer without complications.
How can I book a taxi in advance?
You can easily book through our online form, via WhatsApp, or by calling +34 641 101 029 directly. We recommend booking at least 12 hours in advance to ensure availability.
How do I know my reservation has been confirmed?
Once we receive your request, we will contact you personally to confirm all the details of the transfer.
Can I book a round trip?
Of course. Just indicate it on the reservation form or when contacting us, and we’ll arrange everything.
Can I book at short notice?
Reservations must be made at least 12 hours in advance. However, if you need an urgent transfer, please contact us and we will do our best to help, subject to availability.
Reservations and Operation
Vehicles, spaces and special services
What types of vehicles are available?
We have comfortable and modern vehicles, including options for up to 8 passengers, ideal for families, groups, or transfers with additional luggage.
Is there a high chair service for babies or toddlers?
Yes, we have baby seats. The first one is free, and if you need more than one, there’s an additional cost of €5 per extra seat. Please indicate this when booking.
Can I request a vehicle adapted for people with reduced mobility?
We currently do not have adapted vehicles. We are working to include this service in the future.
Can you travel with pets?
It’s important to check this before making your reservation. This way, we can confirm the availability and prepare the service appropriately.
How much baggage can I take?
You can bring up to 10 suitcases, but it’s important that you specify this when making your reservation so that you can be assigned a vehicle appropriate for your luggage volume.
Are they available 24 hours a day?
Yes, we offer taxi service in Malaga 24 hours a day, 365 days a year. There’s always a driver available for you.
Do you offer transfers to other cities or towns in Andalusia?
Yes, we offer transfers to any location in Andalusia, including Marbella, Nerja, Ronda, Seville, Granada, or other tourist or residential destinations.
What happens if my flight is delayed or brought forward?
Don’t worry, we track your flight in real time through an app. We’ll be waiting for you upon arrival, regardless of any changes to the scheduled flight schedule.
How do I identify my driver at the airport or station?
Your driver will be waiting for you with a sign with your name on it at the previously agreed meeting point.
Schedules, coverage and destinations
Payment methods and services for businesses
Do you accept card payments?
Yes, all our vehicles are equipped to accept card or cash payments, depending on your preference.
Do you offer transportation services for companies?
Yes, we work with companies, offering corporate relocations and customized solutions, with the option of invoicing.
Does the service include invoicing for businesses or self-employed individuals?
Yes, we issue invoices if you need them.
Do you offer shuttle service for events or weddings?
Yes, we offer special transfers for events, celebrations, weddings, or meetings. Contact us to arrange the service according to your needs.